Privacy Policy

Privacy Policy for Rocket Roofing (hereinafter "The Company").


(https://www.callrocketroof.com/)


We maintain a strict and completely transparent privacy policy to protect our clients. We do not sell your personal data. When you fill out an online form on our website—such as requesting a free estimate—you are explicitly asking for information regarding our premium roof systems, repairs, or insurance claim support.


We use your contact information to immediately respond to your inquiry and follow up. We may use your email address or phone number to send the specific roof replacement details you requested.


Data Removal

At any time, you can request via written notice to be removed entirely from our customer database. We will immediately respect and fulfill your request.


Secure Storage and Agency Infrastructure

Your personal data and inquiry information are stored in a secure database protected by modern firewalls and anti-hacking digital measures. Because we partner with GroClix for our website hosting, development, and digital marketing, form submissions and analytics data are securely routed through GroClix's server architecture on behalf of Rocket Roofing to ensure maximum response speed and security.


Advertising and Google Analytics

On occasion, we utilize Google marketing technology and Google Analytics to track user behavior and deliver relevant advertising.

  • Google randomly displays our advertisements across its network to previous website visitors (Retargeting).
  • We utilize third-party audience data (such as age, gender, and general interests) strictly to better understand our target homeowners and deliver transparent pricing information.
  • No personally identifiable information is stored or accessible to us via these automated tracking technologies.
  • You may opt out of automated advertising cookies at any time by visiting the Network Advertising Initiative opt-out page or adjusting your Google Display Network preferences.


Core Data We Collect and Why:


Contact Forms:

When visitors request a free estimate or contact us through the site, we collect the personal information provided in the form fields (such as name, phone number, email, and property address) to fulfill the service request. We also capture the visitor's IP address and browser user agent string to prevent fraudulent spam submissions.



Cookies:

If you leave a comment or interact with specific form features on our site, you may opt-in to saving your name, email address, and website details in cookies. These are designed purely for your convenience so you do not have to re-enter details on subsequent visits. These cookies last for one year.


Embedded Content from Other Websites:

Articles or pages on this site may include embedded elements (e.g., videos, map locations, or reviews). Embedded content from other websites behaves in the exact same manner as if the visitor went directly to the third-party website. These platforms may collect data about you, use cookies, and monitor your interaction with that embedded content.


How Long We Retain Your Data:

If you submit a customer inquiry or leave a comment, the submission and its metadata are retained indefinitely to ensure continuous, honest communication and tracking for warranties or future roof maintenance.


What Rights You Have Over Your Data:

If you have interacted with this website or submitted your information, you can request an exported file of the personal data we hold about you. You can also request that we completely erase any personal data we hold. This does not include any data we are legally obligated to retain for administrative, legal, or safety purposes (such as active contract agreements or warranty records).